I’m tired of trying. My Kwikset won’t pair, period.
It’s in the locked position.
I’ve Paired and Excluded, and nothing happens, no lights, no nothing.
I’ve factory reset the Kwikset multiple times. I got the correct reset red/green. Still nothing on pairs/exclusions.
I emailed Smartthings support. If they can’t help, the Kwikset goes back. And I’ll think about returning the hub too.