Context:
The majority of my smart lighting is Philips Hue and I control all of it through Smartthings (no hub). I then have Alexa connected to Smartthings, with no direct connection to Hue. I have some other linked services including meross, Kasa, Ring and Nest.
The issue:
Recently, any routines I activate through Alexa have been “flakey” at best. Where they are dealing with multiple services (e.g. some Hue spots and a Kasa smart plug), the non-Hue devices work fine, but most, if not all, Hue devices fail to respond.
This was a real head scratcher for a while - through the Hue app, everything can be controlled perfectly but looking into Smartthings, most Hue devices appear offline.
I then discovered the option in the Smartthings app: Menu > Settings > Linked services. As soon as I tap on Philips Hue here, some sort of magic refresh seems to happen and all of the Hue devices come back online.
This is now happening approximately every 24 hours. Once the refresh happens, everything will play nicely for the day. Next day, most devices are back offline.
The really weird thing is that often some Hue devices will work - for example, I’ve just tried to turn on my office lights and one spot out of six came on. I would have thought that if ST has an issue communicating with Hue, nothing would work?!
Has anyone experienced this before and if so, any solutions?
I’m loathe to unlink the Philips Hue service as I assume I will lose all devices and will have to re-add them into rooms and routines (I’ve maxed out the bridge at 50 lights).
Thanks in advance
