iOS 2.3.0 - Release Notes

Announcements Mobile Release Notes
41

Did that and it took ten minutes for it to show proper status. This update is not very stable.

42

Itā€™s definitely not stable. Hopefully they work out the bugs and push a new update ASAP.

43

Ugh, Just tried pairing a new Kwikset 914 Z Wave, and the lock status is not updating properly at all in the app.

How did this version make it past any kind of testing and out to the public?

44

A few more back and forths with Support ā€¦

At this time Support have asked me to delete a WeMo device and re-add back (obviously via SLC) and see if that helps. Note, my WeMos already say LAN device and were ā€˜convertedā€™ by ST as they said they would be so not sure why this delete and readd request is valid but I will try it when I get time. Pain in the behind as itā€™ll mean adding back to all my SmartApps/automations.

45

This afternoon I tried something a little unconventional, not even expecting it to help, but not expecting it to hurt. I installed pollster, to poll the WeMo devices and so far no problems and no offline devices. I have spoken to at least ten other people with similar problems. I firmly think it is a SmatThings App problem, and something with their server.

46

Confirming that deleting and re-adding appears to the the fix.

So, the conversion of existing devices to LAN devices appears to break a link somewhere. Now I have 8 more Wemos I need to delete and add back along with all the automations. Grrr.

UPDATE: Well, as others reported, this only worked temporarily. I am back to the Thing status not updating unless you refresh.

47

I did that two days ago for all 12 WeMo devices and it looked like it solved the problem until it went back to not updating.
Iā€™m currently setting up Action Tiles and find it utterly frustrating that this app update caused more problems than new features,
Iā€™ll wait in hope of an update.

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48

Also, has anyone else noticed: when I Control Hue bulbs through ST app, I get immediate status. However; when I ask Alexa to turn on/off light bulb ST app does NOT update status.
Seems we are zeroing in on affects of changing devices to LAN devices have caused problems with status reports.
Just wanted to share. Thanks!

49

@Nezmo I am having the same issue. I have not removed and re-added anything yet as I have my Wemos in a ton of automations. Was just hoping this would work / get fixed.

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50

I am confident that this update has affected all LAN devices. I have WeMo problems and today iHome IPS-5 and IPS=8 go offline, but work in their native apps. This isnā€™t looking good at all.

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51

I just put a ticket in related to the Wemo devices.

52

iHome isnā€™t a LAN device. It uses a Cloud to Cloud integration.

53

Iā€™ve yet to get any reply to my ticket that I opened a couple days ago. I was promised a reply the next day.

54

Is WeMo also Cloud to Cloud?

55

No, WeMo connects over your LAN. There really isnā€™t anything in the mobile app that would break integrations of a certain type - like LAN devices not working after an update.

I know this has been said a few times now, but your best bet for resolution is to continue to follow up with our support team.

56

Fact of the matter is, the rollout of LAN Integration has broken things as is evident from the replies in the thread.

Support can only work if the support reps actually respond to us.

57

I did update Support with my experience yesterday. They had been in touch with me last week as I stated. Nothing new yet today but if I had to guess, they are having to handle quite a bit in relation to this issue.

I just encourage all with the problem to report it and be patient if youā€™re not getting replies. I doubt they have anything to tell you right now other than theyā€™re aware and working on it.

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58

Are you serious? All was working before app update and you have the unamitaged Gaul to tell me that LAN devices wouldnā€™t fail just because you say so?
Everything was working prior to this update that took my Hue and WeMo from discovery to LAN discovery and youā€™re telling me nothing on your end failed?
Please my frustration over the last week of trying to delete/ rediscover and do again has been ENOUGH.
Please fix this app! Thank you.

59

Update from Support this afternoon:

ā€œThanks for the update! As you noted, this is now a known issue and our engineers are working on a fix for this. I have flagged your ticket to the issue, and we will notify you when a fix goes out. I do not have a concrete timeline, but I do know that it is currently being worked on.ā€

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60

I got the same response. I hope this gets fixed soon. I just installed 2 new devices.

Edit: 2 devices in addition to the 5 or so I already had.

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