We apologize that we were unable to provide advanced notification of this update as we strive to alert you to updates before applying them. However, due to a critical concern regarding support for LAN video cameras, we needed to apply the update without advanced notification. Your Hub will briefly experience downtime of less than one minute as it reboots to apply the update.
Version
0.21.13
Hub Target
Samsung SmartThings Hub (Hub V2)
Release Date
Thursday, May 3rd
Release Notes
Resolve inability to discover and control some models of Samsung appliances.
Security & bug fixes in LAN based video camera support
13 Likes
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
2
Does this fix the parsing large camera image issue in the firmware which was causing the hub to lose connectivity?
My Ring Pro doorbell/camera which the video didn’t work at all a few months ago then did work with crystal clear video magically a month or so ago then only showed a green screen last week is now mostly working with random green thrown in. Take that for what its worth.
My samsung room a/c still doesn’t work, it used to work but you guys managed to make a Samsung product not work with an app made by samsung, keep up great work and break more stuff!
Please double-check that your firmware is on the latest version (0.21.13) and engage support and hopefully they can help you get things working. Since the device may have been disconnected for some time while this bug was present there may be some extra steps required for the hub to find the IP address of the device on your LAN again.
If not, this information will be helpful for support to pass on to engineering.
The Ring Pro never had a video feed then magically it did then it broke then it came back without any changes to by the user. So somewhere there had to be changes on the backend, hub or DTH related.
I was hoping for a patch on the hub to fix this since the last patch messed this up but guess i’m out of luck.
I did contact support 2 weeks ago and still no fix, the hub detects the Room A/Cs ip addresses but the app goes on loop and doesn’t add the room A/Cs
My Zigbee Bulb, Outlet, Open/Close Sensor and Multipurpose Sensor have gone offline since yesterday and don’t report accurate status or turn on or off.
When I woke up I had to reinsert the code to access my smartthings unit from my app like it didn’t exist anymore and was brand new and the only device I have so far on my smartthings hub, my front door lock (schlage camelot) is now not working. It’s almost as if I have to reset everything up again…is this normal occurrence when ya’ll push an update? I sure hope not.
This has been happening to my bridge a lot more lately. I’ve lost my scenes randomly or they’ve been reset as if restored from some previous backup, doing things I had them do before but changed more recently.
Hi @Jim_Elliott this isn’t normal and is likely that you have logged into the wrong account without a Hub associated to it, hence why it asked you for the code. I’d recommend that you reach out to support as they can help you get things squared away.
I see there are ongoing issues with lan cameras and specifically Samsung cameras (ironically). I have an ongoing ticket for this but can you explain the parsing large video issue ? My hub doesn’t lose connectivity, but there is only one cameras video out of the three cameras that ever plays in smart home monitor and it is random on which one. I have no trouble with the live stream and never have. Is this the same issue or a different one? Thanks.
The other issues relates to devices like the community FOSCAM integration where the hub is downloading a large file (an image) from the camera via the LAN interface (which is usually used for smaller HTTP requests). Other cameras like the SmartCam HD Pro use a different process to handle video streaming that works differently.
Thank you for explaining that! So the issue with the Samsung cameras not playing videos in smarthome monitor is a seperate issue and is unrelated to the ability to stream the cameras. Is that correct? Thanks for your help.