UPDATE 10/2 We have made changes to improve the hub’s ability to regain connectivity in certain network configurations. This change, along with the below planned changes in the 32.7 update, will begin being released to users in a 32.10 update starting today. We have updated the status page to refle…

Try restarting your router? Do you have a v2 or v3 hub? Do you have a static ip# assigned to your hub?

I have restarted my entire network infrastructure incl. the router, no change. Hub v2, dynamic IP assigned (192.168.1.59) - answers to pings.

My v2 is also no longer working. Blue light, app says it’s connected, but it does not respond to commands. Power cycled it again with the batteries out and it this time the light turned green. It now works. It is running the old FW (31.4}, though.

No such luck on my end - still just blue light and no response except for pings…

this is starting to sound like what happened earlier this year with a firmware update.

My v2 went offline 30 hours ago, had to restart (In plug and plug) to bring it back Now it is offline again… what’s going on?

Is there a Hub logged event that says something like “32.7 update failed”. Yesterday morning my Hub V3 was purple for awhile then turned green and I thought it was updating but my version is still 31.4. I see several of these entries in the Hub event but nothing about update failed: raw:270800000D…

Mine went offline and solid blue on wifi, but when I connected it to the hardwired ethernet cable, it came back.

I have no connection with the new smartthings app since yesterday, all devices including the v3 hub says checking status. The old smartthings app works fine though and the light on the hub is green. Google home app also seems fine. Is this because of the firm ware update? I tried to unplug the hub f…

Hub Firmware Release Notes - 0.32.7 - #25 by Brad_ST - Hub Firmware Release Notes

Topic		Replies	Views	Activity
Hub Firmware Beta 0.32.7 Hub Firmware Beta	53	5775	September 27, 2020
Hub Firmware Beta 0.32.x Hub Firmware Beta	51	4469	September 6, 2020
Hub Firmware Release Notes - 30.3 Hub Firmware Release Notes hub_firmware_update	113	9682	May 14, 2020
2018/2015 Model Hub Firmware Release Notes - 0.34.09 Hub Firmware Release Notes hub_firmware_update	58	9512	December 29, 2020
Hub Firmware Release Notes - 19.19 Hub Firmware Release Notes	162	16329	December 21, 2017

Hub Firmware Beta 0.32.7

Hub Firmware Beta

53

5775

September 27, 2020

Hub Firmware Beta 0.32.x

Hub Firmware Beta

51

4469

September 6, 2020

Hub Firmware Release Notes - 30.3

Hub Firmware Release Notes

hub_firmware_update

113

9682

May 14, 2020

2018/2015 Model Hub Firmware Release Notes - 0.34.09

Hub Firmware Release Notes

hub_firmware_update

58

9512

December 29, 2020

Hub Firmware Release Notes - 19.19

Hub Firmware Release Notes

162

16329

December 21, 2017

Hub Firmware Release Notes - 0.32.7

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