We will be rolling out Samsung SmartThings Hub firmware version 0.32.12 starting tomorrow. This release version (0.32.12) is a hotfix for version 0.32.10 and will include additional improvements for Sonos and Z-Wave device communication. Once downloaded, your Hub will briefly go offline as it reboots and applies the update; most customers will experience less than one minute of downtime. We will update the status page when the release is complete.
Hub Target:
Samsung SmartThings Hub 2015 (Hub v2)
Samsung SmartThings Hub 2018 (Hub v3)
Release Date: 21 October 2020 ~ 22 October 2020 Note that this release may be spread out over a few days, so you may not see your Hub update the first day of the release period.
Release Notes:
Fixes
Sonos
Fixed an issue that could prevent Sonos devices from being discovered or controlled if they are part of a Sonos household containing a large (8+) number of speakers.
Fixed an issue where favorites for a Sonos device were not being displayed or updated correctly in the SmartThings app.
Z-Wave
Fixed an issue that could result in the Hub Z-Wave framework sending duplicate messages in a loop when force deleting devices.
whatās about location mode set/detect home/away thatās no longer working since pretty long time? even if features as get your location from this phone is enable and itās create āplaceholderā device (IDE) it still doesnāt work!!!
if not hub, itās apps or cloud issues! ok! but hope they work to release new apps version soon with this bug fix!
Location itās one of the most important basic thing to know in automation like if iām home or not! all further action depend on thatā¦
I can manually turn on/off vswitch and run routines if device off thenā¦ but itās still asking for manual input as turn off/on deviceā¦
Also i know we can do with work around like with life360 or other tricky stuff like layer of webcore piston or groovy apps but natively its basic things that SmartThings need to be able to accomplish at 99.9% accurate time!
Iām not saying youāre not right, Iām saying this thread is about the hub firmware. There is another thread about location and spamming the guys working on the hub doesnāt help either caseā¦ Thanks.
regarding pairing/inclusion z-wave with the new app ive noticed that its quite the hoops to jump thru (and then it might not even work) compared to say pairing/inclusion with ring alarms z-wave.
Hi, Hub has been offline since 22:00 GMT last night, now nearly 15:00 GMT and still down. Thatās nearly 17 hours since update started, how long is this going to take? All our fire and security systems are inoperable.
This firmware does not apply to that device. So while he may very well be having issues they are not related to 32.12 deployment. In fact @josiahdj that 1.x hub wont ever be getting any firmware updates again. If it were mine I would consider upgrades. I wonāt run devices that arenāt eligible for firmware updates from the manufacturer for security reasons.
Agree with @RBoy - Call or email support. As difficult as that can be they canāt fix what they donāt know about.
We (Users) often take it for granted that they (IT / Vendor / SaaS provider) know about the issues already. Iāve worked product support nearly my entire IT career - the number of times IT/Vendor hasnāt āfixedā something simply because the users never reported it and therefore they didnāt know it was a problem as an issue would mortify you. ā¦And if they DO know about the issue - reports let them know about the severity of an issue and help prioritize it. Donāt rely on the other guy to open the ticket.
