Hi there, I am new to the smart things community, so I apologize in advance if this is a silly question. I purchased a couple of Yale Nextouch locks with Z wave for our church and we would like to set them to unlock in the morning and lock in the evening. I have been attempting to create a custom animation based on time, however the only action that it seems to let me take is to lock the door. Have been unable to find an option to unlock it at any specific time. Could someone please advise me where i am going wrong? Thanks.
I’m sure that’s very frustrating.
First things first, Which version of the Samsung smartthings hub are you using, and which version of the SmartThings mobile app are you using to create the automation? The features do vary somewhat depending on your exact configuration.
Thanks for the reply. Looks like the app version is 1.7.09-25, and hub controller version is also 1.7.9-25, firmware 000.021.00013
Sorry, I was imprecise: by version I meant “SmartThings Classic” or “SmartThings (Samsung Connect)” for the mobile app, and model number for the SmartThings hub.
Ok, I believe it is version 2 of the hub model STH-ETH-250, and the Samsung Connect version of SmartThings.
Most forum members, including me, are still using the Classic app, which has a different rules engine. Hopefully someone who is using the Connect app will be able to help. Have you asked Support yet?
It would appear that isn’t possible in the new app. Login to the classic app with your same credentials and use a routine to do it.
Yeah, I seem to remember someone saying that ‘unlock’ routines are non-functional in the new app - that they consider it too big a security concern or something.
If that is the case, then I will never move to the new app.
The whole point of a system such as smartthings is to allow a user to make choices like that for himself. Particularly where presence is concerned. Those presence fobs are essentially value-less if you can’t assign them to do something like unlock a door.