I am debating if I want to purchase the Honeywell 9585 thermostat or nest. I saw some posts about how to integrate the nest with what it looks like in smartthings. Now I know honeywell thermostats are natively supported but I cannot find what smartthings will show in the app if you integrate it. Does anyone have one integrated? Can you provide screenshots?
Looking for advice if you could please on how to get the 9585 thermostat to be recognised by smartthings, I just don’t seem to be able to get it found.
It works perfectly from the TCC app, just no smartthings or Alexa integration I can get to work.
Seemingly going around in circles
Is it geographical dependant. I have a mixture of apps installed from both the UK and USA
If I look under the thermostat section, it’s blank… so not sure what else to do
I was thinking, since you are having issues with Alexa too maybe it’s a Honeywell issue? I have never done this but maybe delete your Honeywell account and start over? Not sure what the ramifications of this would be though.
I just checked on my brides Ipad and was able to bring up the same screens as I could in Android. It even told me that my Honeywell and SmartThings account are currently connected.
I’m wondering if it is a region thing. Are either your SmartThings or Honeywell account a UK account?
Must be a UK centric thing, I just tried the locks part for the Yale lock, and it’s only showing UK locks…
Tried uninstalling, but when reinstalled it just remembered all the old settings.
I tried installing from over here in Florida, changing the apple store location to USA, but no difference
The search continues
How do you like the summer weather here in Florida? I could have waited a bit for it.
From what I understand, you are going to have to call Smartthings support and ask them to change your Smartthings account to a US based account since you live here now.
Calling, instead of email, will yield faster results. If the tier 1 support person won’t help, ask to be escalated.
Lovely weather, about 20 degrees warmer than home…
Well, that’s solved thanks, it’s definitely a geography thing, as there’s differing standards across the globe for the hubs etc on some different frequencies.
I created a new account, as one of the tech support suggested, and I can connect the thermostat, unfortunately the new app won’t let me change other devices as they need access to the hub, and that’s tied to the UK account.
If I change that, I think I risk losing some of the codes and routines already set up…
Support can change your UK account to a US account. They have done it for several people already on the forum. I would call support again if you really want the thermostat to work with with ST. You shouldn’t lose anything by changing from a UK to a US based account. Other than the device list will be different.
To be honest, depending on what you are trying to do, you could probably get the same functionality by using a virtual switch or two in ST and IFTTT. I use ST to set the temp of the t-stat when we leave the house and use IFTTT to cancel the t-stat hold. The built in hold cancelling in ST doesn’t seem to work. I could use WebCORE but IFTTT works fine and a little delay isn’t a problem for me in this situation.
I currently successfully use the Honeywell TCC app, which I can amend any settings on remotely, but I was looking to integrate all my systems into the FireTV family, and using the smartthings hub seemed to be the most logical method
As I can’t do that still, (skills are enabled ok) think I might just abandon it for a while and come back with a clearer head.