Honestly don't know what to do at this point

[SparkyXI (Mike Swanson)]

My entire system has gone awry. Notifications happen when they shouldn’t. Lights come on at random. I can no longer rely on my system to perform as I’ve instructed it to. What do I do?

[tgauchat (ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)]

My advice:

Pick one specific problem at a time and raise it to Support@SmartThings.com and optionally as a specific Topic here.

Some will be resolved, I’m certain. And perhaps the explanations for the rest will still be reassuring enough to hang around.

Good Luck !

[SBDOBRESCU (Bobby)]

Buy V2 so you can have a fresh list of issues to complain about. Seriously, though, make a list of issues and bring it to the community. Some recent problems, that we all have experienced, are related to the preparations of the upcoming V2 launch, some are not but the awesome community developers have come up with @smart workarounds.

[SparkyXI (Mike Swanson)]

Yeah, I’ve already pre-ordered V2, and I’ve already thrown my hat into the ring with support regarding the main issue I’m having (ST is basically ignoring modes).

I mean, I get it - the back-end is changing quite a bit in preparation, and that’s fine… However at one point I had a very loud alarm connected to my system, then it stopped working - I haven’t tried to reconnect it, and I’m thankful for that. If I had, it would be going off all the time for no reason.

That’s the rub: I want to be able to rely on this, but I just can’t at this point. I plan on sticking with it, but…

[SBDOBRESCU (Bobby)]

I hear you. In the same boat, although my ears have not been pierced by loud sounding alarm …

List of Community Known Issues

Use this thread to keep a list of new or existing platform issues. Let’s keep it simple and free of comments, but do add workaround links to specific threads discussing these issues. For example, if you see an issue and know of a thread that discusses that issue, then use “quote reply” to add a link to that thread - no comments here please! Also, equally important, if you notice that the same issue was posted multiple times, or if the newly posted problem is directly related to a previously posted issue, please send a personal message to the last person that posted the issue requesting his/her entry to be removed. sunset/sunrise schedules not working mode restrictions not respected Control of Harmony activities from Smartthings is broken Sonos integration is not working pr…

[thrash99er (Morgan)]

@SparkyXI

That’s the rub: I want to be able to rely on this, but I just can’t at this point. I plan on sticking with it, but…

I would NOT rely on ST for anything, it is nice for convenience, but i don’t rely on it for anything. It is just TOO inconsistent. You can rely on it turning on a light in the middle of the night when detecting motion, but make sure you have a switch available as well in case it doesn’t work.

I’ve had ST coming up on 2 years, and it works great at times and is horribly inconsistent at times.

I have everything available with some type of back up controller, whether it is Hue app or Z-wave remote, I always have some other way to control things because ST is just so inconsistent.