RBoy
(www.rboyapps.com - Making SmartThings Easy!)
June 15, 2020, 2:29pm
21
Check out this post it might help:
Absolutely right JD. This question is the number 1 question we get from users in many different forms.
Iāll outline the most common symptoms folks experience when using locks:
My lock is 5ft from my hub
I can see the lock/unlock events in the history but I donāt see the user code/name
I can lock/unlock using my mobile app but my codes arenāt being programmed
Some of my codes are being programmed while others arenāt
My codes are being programmed but Iām not getting notifications/actions arenāt being executed when the codes are used
It works in the mornings but not in the evenings
It was working till recently and now itās having trouble
I moved my lock closer/next to my hub but Iām still having issues
One of my locks is working perfectly, the other one (closer to the hub ) is having trā¦
Did anyone find a fix for this? We have a similar issueā¦ if we lock or unlock using the key pad smartthings never shows it. If we use a key, the app or the lock on the inside it works.