Been running Smartthings Classic for a bit over a year now with no problems. Then last night the app logged me out and now I can not log back in. When I do try log back in it gets to the point where the app opens and seems like it’s loading but then logs out again.
- On Android 7.1.1
- Phone: Sony Xperia X
- Latest Smartthings classic app
Not sure if it’s related but before the app logged me out all I was doing was registering a new TP-Link HS100 onto my home wifi network (not adding to Smartthings, just connecting to Wifi). During the connection it logged me off the home Wifi and then I struggled to get back on. Then the Smartthings app logged me out (not sure if a coincidence or not). Phone is back on the home wifi now no worries.
- I can log onto my account and see hub etc on IDE site
- I have rebooted the hub
- I have tried clearing the app cache
- I installed the new Smartthings app just to try that and it does seem to let me in (although all my sensors etc show disconnected so I assume they are not compatible).