I recently purchased 2 Sylvania Gardenspot starter kits for my front yard and connected both to smartthings successfully. One of my Gardenspots work perfectly fine when controlling from the Smartthings app (color, dimming, on/off, etc). The other one is not responding to any of those commands. If I turn the light On or Off, it will eventually do it but Smartthings always says the light is On even though it’s off. I also have it setup to a Smart Lighting automation where the lights turn on and off at sunset and set a color and level. The 2nd one that I’m having issues with will turn on and off based on sunset but will not set the level or color. So it appears that some type of communication between the device is occuring even though Smartthings is acting strange.
When I log into IDE, I see that my 2nd device that is giving me problems is showing as OFFLINE while the perfectly functioning one is showing as ONLINE. Both have the same device handler. Any ideas? I’m kind of stumped since the automations are partially working on the 2nd device even though it’s showing as OFFLINE.
Smartthings is showing the correct firmware, but it doesn’t have the newer (target) firmware available for the devices.
For examole, mine are 0x01020492. However, I’ve not checked for newer firmware in a while as it requires removing from Smartthings and adding to the osram hub. But, it is still newer firmware than what you have.
I’ve gone ahead and ordered the Lightify Gateway and it will be here Friday. I will test it out at then. It’s just a pain to have to unpair, reset, pair, and then do the same thing again to get it back to Smartthings. Also, I’ve included my device screenshots for reference:
They are the same thing. I believe at some point Sylvania/Osram split off and created the Ledvance name for their Smart+ lights. They are the same exact things with a different name.
Yes, the 2nd link is the one I have. They are identical to the old Gardenspots. Even though it says device handler required, that is not the case as when you go to their support forum it states to just change the device type to Zigbee RGB Bulb if you have problems with it not detecting the proper type of device.
The only actual difference between the lights I have and the old Gardenspots is the reset procedure. For the Gardenspots I believe it’s plug and unplug 5 times in a row where as for the ones I have, it’s plug and unplug 5 times in row but you have to wait 5 seconds in between actions. Other than that and the actual name on the device, they are the same thing.
I’m just going to do as originally suggested and try to update the firmware with the Lightify Gateway as planned.
So I got the Lightify Gateway today and connected one of the lights to it and the firmware on those is still showing as 00102201 which is the same as what SmartThings was showing. I went into System Settings > Updates to see if it would reach out for an update but no luck. Maybe these are already on the current firmware or is there a way to force the update through the Lightify app?
I actually have a WeMo gateway that was part of the package when I received mine years ago.
I’ve been having issues so I connected it to the gateway to check for the latest firmware. It said it found a newer version and seemed to upgrade just fine.
Now I can’t pair it back to my ST hub (Gen 2).
I’ve tried the 5 secs off / 5 secs on for 5 times. It flashes as expected.
I’ve also trued to 1 sec off / 1 sec on / 5 times and it also flashes as expected.
But the Add Things just scans and never finds the GardenSpots.
