Fortrezz Water Valve Unavailable

(Ian D) #1

I have a Fortrezz Water Valve that has been running fine for years, but ever since the ST app started reporting device status it always appears as “unavailable”. If I dismiss its status I can turn in on and off just fine. Am I alone experiencing this?

(jkp) #2

There are several threads concerning devices being “unavailable”. As always, you should report it to ST support.


I have noticed the exact same issue with my system that started a couple weeks ago.

( - Make your home your butler!) #4

Yep me too, reported it to ST support, that’s the way to go. They will push back instead ask them to report it to “Device Health” team.

(Johnny H) #5


I’m jealous,… what did that unit set you back. In Canada, its hovering around 600.00 CDN

I’m actually on the verge of giving up hope on ST, thought I found “the one”