I am desperate and need help
I’ve been trying to pair a couple of Fibaro double switches FGS-223 and roller shutter 3 using Smartthings hub actually its a full set of smartthings wifi which has a built in ST hub
I’ve followed all installation instructions however i am unable to find these devices on ST app, i will be listing down all the trials i did after installation with no hope to even connect:
Using Double Switch 2:
1- pressed S1 3 times but couldn’t find it.
2- pressed B button 3 times but the same.
3- reset (yellow indicator) and did the same steps but didn’t work.
4- disconnect power and reconnect and do the steps again but not working.
5- I’ve tried another 3 switches with no hope.
Note: during these process I haven’t seen any flashing lights that can be indicator that I’ve entered paring mode.
Using Roller shutter 3:
I’ve done exact the same except I have only one device to try, also i’ve been able to see a flashing green/yellow light indictor for pairing mode.
Last, I couldn’t find the fibaro in brands so i’ve been trying Z-wave generic, I’ve tried another account with a UK region where i was able to find fibaro in the brands list but couldn’t pair as well.
Looking for help as i am not sure if i should go and pay extra money to get Home center hub or its another issue