Hello Smart People,
I’m trying to connect my SmartThings HUB V2 to my new Fibaro Motion Sensor FGMS-001.
I’v done everything by the support page (Link Here) But it didn’t do the trick…
I wanted to do the “General Device Exclusion” process shown in the support page, but it seems it was written for the old app because I don’t see the “Z-Wave Utilities”.
I tried the “Z-Wave Exclude” on the online API while triple pressing the button on the Fibaro Motion Sensor, and still all I see is “Z-Wave exclude mode initiated for 15 seconds” and nothing else…
The live log is not showing anything but: “getPhrases(), state.welcomeIssue = null”.
The HUB Events shows: “Z-Wave exclude search started” and “Z-Wave exclude search ended”.
I even did a sensor reset to the Fibaro Motion Sensor according to the user guide but still I wasn’t able to connect.
Please can someone help my troubleshot this?
Anyone have any idea of what can I try next?