I have two used Fibaro rgbw z-wave modules which won’t pair with my Smartthings hub. They simply don’t show up in the add things menu.
They show blue led lights when powered so they’re definitely wired correct. As they’re used they’ve probably been paired before, but I’ve done exclusions against my hub which showed a confirmation message and done hard resets where you hold the b button on power up.
What is even stranger is I can pair them with an old Vera Edge hub and properly exclude and pair again and control colours without issue. It’s just the smartthings hub which won’t pair with them. I actually have an old rgbw module paired with this smartthings hub which works fine. I read on another thread where it worked for someone when they did a reset with the module sitting directly on top of the hub, but that didn’t work for me either.
Seems as if my hub won’t accept more than one of these modules or maybe a firmware update since I added my other module may have broken compatibility with these modules.
Anyone have any ideas to anything else which may be the problem. I’m running out of ideas barring buying another hub to test on or resetting this one. With 20 devices paired neither of those would be ideal.