So I’m confused… I integrated my EcoBee 3 via the official methods for a few days and was disappointed, so I found StrykerSKS/SmartThingsPublic (StrykerSKS-Ecobee3) and switched over to that instead. So far it has been great and that gets me 95% of what I want to do. Awesome!
Now the bad news… I’m getting a consistent error “Your Ecobee thermostat is disconnected from SmartThings/Ecobee, because the access credential changed or was lost. Please go to the Ecobee (Connect) SmartApp and re-enter you…” as seen here:
The odd thing is that Strkyer’s integration is working flawlessly! So I figured I’d remove the SmartApp (OEM) integration… but that removed the devices that were using a custom device type…
So here’s my question: do I need to maintain my credentials in two separate places? I have no idea how the OEM lost my credentials (they didn’t actually change).