I also have a gen2 ring doorbell and have tried everything above. For some reason I also can’t change it to pro on IDE as i don’t have a classic ST account… The reason I really want it to connect in ST is so alerts etc will show on samsung smart tv…seems lazy i know, but I’m hard of hearing. Please can someone help me get around this road block!?
As far as I know, you should still be able to change it.
Sign in here https://account.smartthings.com and come back and read this post, Kate.
https://community.smartthings.com/t/changing-device-handler-after-install/49539/2?u=blkwll
If I’m wrong about you having access to the IDE, I apologize, but that would be the first I’ve heard of that.
Anyone have any ideas on how to get the Ring Doorbell 2 or Pro’s live feed to display in a Camera Group?
It will work if you change the device handler to another Ring camera device, other than a doorbell, but apparently motion detection is lost, and most likely the button function too, of course.