Could Microsoft outage be affecting hub connectivity?

My hub has been in an off-line state for a few hours now; about the same time this nationwide Microsoft outage happened. A few other users have reported their hubs off-line also.

Could they be related?

probably related to the hub firmware update

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But does SmartThings rely on Microsoft cloud services in any way? If my hub was updated during this outage and it rebooted then it wouldn’t reconnect because of the outage.

no, they use amazon’s aws

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Ok, thanks. I’ve opened a ticket with SmartThings.