I recently deleted my SmartThings hub from my SmartThings account, as I wanted to reset it and move it to another account completely. Deleting the hub from the app worked as expected and the device + all the other devices linked to it where removed. However I then went to reset the device, but every time I do so, the device ends up in a state where the front LED is blinking blue (i.e. it a hasn’t got a network connection) if I connect an ethernet cable to it the light sometimes goes solid green but often goes back to blinking blue- (before I deleted the hub it was connected via ethernet), but ultimately it doesn’t reset.
To factory reset the device I am doing the following:
- Unplug the device
- Holding down the reset button
- Re-plugging in the power while
- Continue to hold the reset button for 30 seconds. - here the front LED rapidly flashes yellow
- Once the LED has stopped blinking and turned solid, I release the reset button (within a couple of seconds of the LED turning solid yellow)
As soon as I release the reset button, the LED goes off. After a couple of minutes, the led then starts blinking blue again.
I have also tried holding the reset button while the device is powered on, waiting for the front LED’s to flash yellow and then preforming the above steps; but again to no avail.
The issue here is now I cannot connect to the hub at all as it no longer detected in the SmartThings app, but it seems I can also not reset it.
Am I doing something wrong here?