Help! V2 Hub offline with blinking blue light

Help! My hub has been offline for over 18 hrs. I’ve all ready rebooted my router twice. removed power & batteries with reset twice without success. (and changed lan cable). The REALLY odd part is it reported online while completely disconnected and batteries removed.

Try connecting it to a different port on your switch or connecting directly to your router. Does it have a static ip# assigned to it?

You could try a soft reset if all else fails but not sure it will resolve a lan connection issue.

soft factory reset by following these directions:

  1. Disconnect the power cable from the Hub
  2. Using a pin or a small tool, hold down the reset button on the back of the Hub
  3. While continuing to hold down the reset button, replace the power cable
  4. When the LED on the front starts flashing yellow, release the button

Definitely contact ST support and open a ticket.

Thanks! I’ve finally got it going again after swapping network cables again and swapping network switches.