I have been messing with this smartthings hub trying to get it working properly for over two weeks now and am still not closer to getting this thing to work the way it should, or the way that I read that it should work. I have even tried factory reset and still no working properly.
Here is the issue. I am trying to use WiFi instead of an Ethernet cable to run the system but I can not get the hub to run in WiFi mode properly.
During set up, I have tried to set the hub up via WiFi and it will not set up as it will not find my network. So I have to plug in the Ethernet cable (should not be needed as this is a WiFi model) to get the unit to set up and once I disconnect the Ethernet cable, even though I tell the unit to run in WiFi mode, it just sits there with the blue light blinking saying it can not find the network. Now the Classic app says that it is not connected while the new app says it is connected but the blue light just keeps on blinking. So I tried Pulse to look at the network and Pulse app tells me that the set up is not complete on the hub. So after another reset and download, I notice that after the download, the new app just sits there doing nothing except showing the update continuing for more than 2 days. So this is an issue here.
I have tried both the 5g and 2.4g networks with the same results.
I do not what my unit tethered to the router as it is in another room and I do not want a cable running across my floor to connect.
I do not understand why this unit does not work in WiFi mode…
So once again, I am going to do a factory reset and try again following the instructions, which there are about 4 instructions to set this up and all of them forget one thing or another.
So using the support instructions, here it goes again.
Reset the unit by holding in the reset button and plug in the unit. The light will flash yellow and keep the reset button pushed in until the unit light is solid yellow. Check.
Unit is resetting and the light blinked blue about three times then went to a solid magnetta.
Unit is now blinking blue looking for a network. Will leave it like that for some time to see what happens.
Now blinking “RED/GREEN” for set up. Open the Smartthings “NEW APP” and add the hub to “HOME” which is my home location set both by address and GPS. Unit is in “ADD DEVICE” screen. Selected and added to “HOME”. Choose “WIFI” to connect the hub. Unit is already plugged in. Light is blinking “RED/GREEN”. SCAN the code. Code verified and connecting. Registering the hub. Downloading updates. Shows the download arrow moving and the HUB is now blinking “MAGNETTA” indicating that it is updating. Now waiting for the update to end. Now shows “93%” downloaded and now the hub light is blinking “BLUE” download stopped. Lost network connection…start again for the tenth time.