ST Hub v2 Firmware: 000.024.00011 As of ~36 hours ago, every one of my zWave devices shows “Unavailable” 4 Linear switches 3 Honeywell Thermostats numerous GE switches 1 Linear GDO module I have attempted multiple Hub Reboots and using the zWave Repair utility with zero success. The wifi dev…

May be related to today’s hub firmware update, some other people have reported same problem. See the following: [image] Hub Firmware Release Notes - 0.24.11 Hub Firmware Release Notes Version 0.24.11 Hub Target Samsung SmartThings Hub (Hub V2 and Hub V3) Release Dat…

Welcome to the club! They force deployed faulty firmware and now refuse to support it. Click the link provided above for the full thread.

Nice :cry:. I looked through comments and didn’t see anyone reporting all zwave devices unavailable from multiple manufacturers. Hopefully Samsung will get back to me via support.

I’m having the opposite of issues. All of my Zwave devices have been solid since the update but I’ve had to remove/re add all of my ZigBee devices at least once, some more as they continuously become unresponsive.

Even removing and trying to reconnect does not work. I also tried a brand new zwave device and the hub would not find it. Samsung support is aware and “working” it?

CMON, i am having the same problem. I had the network working for more than a couple of years and I loved it!!. Now it just wont work. Let me know when you get feedback from Customer support. I called and at the fourth call they moved it to tier 2… but I have not received any responses from Tier…

[image] jebeltra: I had the network working for more than a couple of years and I loved it!! I was having the same situation, unresponsive and unavailable z-wave devices, I have two hubs-two locations, all my devices migrated in one location but this is another story. I erased everything, d…

check the zwave status under hub tab in IDE. is it functional? go to hub utility try to disable/enable zwave module while checking the hub events. in some point it may say zwave failure… try again and see the same. sometimes zwave starting to work for few seconds and than going down again. Happe…

i have done the same, deleted everything and reset hub to factory reset. I do not have the welcome number to set it up again and it is taking Samsung 3 days to send me a new one. This is awful. I may just bite the bullet and buy a new one! It will arrive in hours via Amazon. Tier 2 never got b…

All zWave Devices Now "Unavailable"

General Discussion

JDRoberts October 12, 2018, 10:47pm 2

May be related to today’s hub firmware update, some other people have reported same problem. See the following:

Topic		Replies	Views
All Z-wave devices just stopped working Devices & Integrations	177	3717	January 16, 2026
Hub Not Working with Z-Wave Devices All of a Sudden General Discussion	3	692	February 24, 2018
Devices Unavailable Devices & Integrations offlinebug	21	14992	June 28, 2019
Devices are "Unavailable" Devices & Integrations	4	1455	July 30, 2017
Z-Wave Devices Unavailable in SmartThings Hub Devices & Integrations	3	1450	July 25, 2017

All zWave Devices Now "Unavailable"

Related topics