All of my devices and routines are missing from my IOS device but are available online. I have tried logging out and in multiple times but still can’t see any of my devices/routines for my home. Is there any new update this past month that anyone else is seeing (or not seeing) their items?
This usually happens because your account has been upgraded to a Samsung login and a new default location was automatically created for you, but it’s not the location that has your devices.
This could happen without you receiving any notification. Support should be able to fix it for you, but you can usually also fix it on your own: