I’m trying to do a zwave repair and when I do it via the app nothing happens (no starting/errors/done) and when I do it through the web it just says failure 4 times and then done.
Anyone seen this before?
Not sure if this will help but try rebooting the ST hub.
Yeah powered it off a couple times
try to look under “List Events” under HUB section and not on a “zwave repair” log. Just open it in another tab and refresh every 20-30 seconds
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Thanks for the help!
The failures are normal ones which I used to see before as it ran (sensors that only extend if plugged in and not on battery, old ones I don’t want to delete just yet, etc). Not sure why not seeing them now and have to view it this way but looks like it still working in the background.
| ments ago | HUB | zwNwkRepair | finished | Z-Wave network repair finished | ||
|---|---|---|---|---|---|---|
| [2018-09-30 8:21:16.969 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/0eef3990-c529-11e8-811c-0a7e819fa882?all=&source=true&max=25) | HUB | ssdpTerm | urn:schemas-upnp-org:device:M… | devicetype:04, mac:00179A2DBCFB, networkAddress:C0A800AB, deviceAddress:C000, stringCount:03, ssdpPath:/4/description.xml, ssd… | ||
| [2018-09-30 8:21:15.980 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/0e5850c0-c529-11e8-82c1-122cf7903d62?all=&source=true&max=25) | HUB | ssdpTerm | urn:schemas-upnp-org:device:M… | devicetype:04, mac:00179A2DBCFB, networkAddress:C0A800AB, deviceAddress:C000, stringCount:03, ssdpPath:/4/description.xml, ssd… | ||
| [2018-09-30 8:21:09.385 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/0a69ff90-c529-11e8-ab5b-06ee4d54d2f0?all=&source=true&max=25) | HUB | ssdpTerm | urn:schemas-upnp-org:device:Z… | devicetype:04, mac:000E58E780BC, networkAddress:C0A85614, deviceAddress:0578, stringCount:03, ssdpPath:/xml/device_description… | ||
| [2018-09-30 8:20:54.459 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/018478b2-c529-11e8-ab93-0a6ed149d1e8?all=&source=true&max=25) | HUB | zwNwkRepair | failure | Network repair for Stairwell - Temp (Multi6) [14]: Failed to update route | ||
| [2018-09-30 8:20:15.743 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/ea70e0f0-c528-11e8-910e-1236fdcfeebc?all=&source=true&max=25) | HUB | zwNwkRepair | failure | Network repair for xxOffline - Garage Door - Switch [02]: Failed to update route | ||
| [2018-09-30 8:19:57.554 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/df997520-c528-11e8-bb2c-0a351128ff48?all=&source=true&max=25) | HUB | zwNwkRepair | failure | Network repair for Z-Wave Repeater [16]: Failed to update mesh info | ||
| [2018-09-30 8:19:41.712 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/d6282900-c528-11e8-811c-0a7e819fa882?all=&source=true&max=25) | HUB | ping | ping | ping | ||
| [2018-09-30 8:19:33.922 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/d1838020-c528-11e8-910e-1236fdcfeebc?all=&source=true&max=25) | HUB | zwNwkRepair | failure | Network repair for Stairwell - Temp (Multi6) [14]: Failed to update mesh info | ||
| [2018-09-30 8:18:54.790 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/ba306e60-c528-11e8-bedc-0a907b571722?all=&source=true&max=25) | HUB | zwNwkRepair | failure | Network repair for Deck & Wall Lights (V4) [0A]: Failed to update mesh info | ||
| [2018-09-30 8:17:37.441 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/8c15e911-c528-11e8-82c1-122cf7903d62?all=&source=true&max=25) | HUB | zwNwkRepair | failure | Network repair for xxOffline - Garage Door - Switch [02]: Failed to update mesh info | ||
| [2018-09-30 8:17:22.316 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/831204c0-c528-11e8-82c1-122cf7903d62?all=&source=true&max=25) | HUB | zwNwkRepair | started | Z-Wave network repair started | ||
| [2018-09-30 8:17:22.315 PM PDT | ||||||
| moments ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/8311ddb0-c528-11e8-82c1-122cf7903d62?all=&source=true&max=25) | HUB | zwStatus | network repair | Z-Wave network repair started | ||
| [2018-09-30 8:14:42.172 PM PDT | ||||||
| 7 minutes ago ](https://graph.api.smartthings.com/hub/ee65f628-d28a-4244-8973-a41a4d7cb89f/event/239dfbc1-c528-11e8-ab5b-06ee4d54d2f0?all=&source=true&max=25) | HUB |
No failures are “normal”. Every one of them if not resolved, would result in unstable Z-Wave mesh, likely experiencing slow response times and/or unresponsive devices.
Interesting. I had a switch that I unplugged since I changed the mechanism of shutting the garage door and another sensor that is only a repeater when plugged in and not on battery. I’m not going to ever plug it in again so figured that would not be an issue.
Well this is super helpful. I had a Christmas tree device that I unplugged. I didn’t think having a missing device could throw off the mesh. Now I will think about making sure only working / plugged in devices are on my network. Thanks so much!