ZooZ ZSE01 Siren pairing problem

Does anyone have any experience with this siren. I can’t get it to pair with my hub. I have tried pressing the button a jillion times and it won’t pair. Any suggestions?

Try a general exclusion and then try to re-pair it

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Just in case you’ve never yet had to go through the General Device Exclusion, here are the instructions (scroll down to “Excluding or resetting a device that is not yet connected to SmartThings
(General Device Exclusion)”):

If that doesn’t help, feel free to reach out to our support here:

Thanks for the tip. I got it working. I don’t know why I didn’t think of that. I guess because I did not know you could exclude something that has not been included yet. Who’da guessed.

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