I am attempting to pair a SmartThings Outlet, and getting nowhere in the new app. I’ve added several new things in the new app (2.01 - 2.02) but this one is going nowhere. Now on iOS9 as well, and that didn’t make any difference, although I didn’t expect it would.
Given this thing is Zigbee, and I have installed 5 of these before, I am unfamiliar with what to do other than open a ticket and wait a week. You would think the ST-branded stuff would be really tight…anyone else experience Zigbee joining issues specifically as well lately?
the solid blue blinking means its not ready…if it blinks more than 3 times. It means to me something is wrong.
I held the plug in one hand, held the button down with finger on another hand, and plugged it in. The instant I saw blue, I let go. It finally hit the 3 blink pattern which means its ready to include. Took a few efforts to get it right, and I don’t know why it came to me with a full blinking pattern…