Z-Wave Issues with Firmware Update 30.3

Glad your setup is working again and congrats in advance on the baby, but there are those of use who haven’t received personal support from ST and still have a broken setup due to this firmware upgrade.

Like others, I don’t understand the rush to satisfy a standards body at the expense of existing customers. Those customers will certainly tell other prospective customers. Then who are you going to sell your ‘this time for real’ z-wave certified hub to?

ST staff has been responsive in acknowledging the problem and developing new beta firmware, but this recent angle to blame certification when you apparently weren’t certified to begin with at the expense of your customer base is concerning.

edit: wrong quote, I’m tired from troubleshooting this too and accidentally quoted a DHT in my clipboard

1 Like