If it shows with different statuses in different parts of the mobile app, it’s smartthings, not the device. This problem has been reported by several people in the forums for a few weeks. Hopefully the new platform changes they are rolling out this week (I believe the first ones were released today) will fix this.
Platform Update - Release Notes - 4/13/16
IDE
Devices now sorted by last activity under “Hub” view (ascending)
Fixed broken account registration in IDE
Custom parent apps will now search for local (custom) child apps and reference those first by default
Fixed missing templates in “From Template” when creating a new SmartApp or Device Handler.
Added category filter to template list
Current presence timeout can be retrieved on the Hub Utilities page
Added ZigBee Unsecure/Secure Join status to Hub Utilities page
General
Added powerSource Capability
capability.powerSource
Attributes
powerSource
Values
unknown
mains
battery
dc
Reliability Focused Changes
Improved platform caching
Fixed nullPointerException on platform for devices that do not have a location
Fixed platform exce…
If you’re interested in the previous trouble reports, see the following thread, but again they are releasing changes this week so it may be best to just go forward from here.
SmartThings Community,
This past weekend, performance of the SmartThings platform began to degrade due, primarily, to high load on the database and messaging infrastructure. As a result, some of our customers have experienced degraded access to and control of Smart Home Monitor, Routines, and other SmartApps within the SmartThings mobile app.
We are actively investigating the root cause of this critical issue in an effort to resolve current issues and prevent future incidents from occurring. This effort includes dedicated teams focused on near-term stabilization of the platform as well as teams focused on expanding the platform architecture. Despite this effort, we recognize the degradation impacts many of you individually, and we are sorry for the inconvenience this has caused.
Moving …
1 Like
