Yale Conexis L1 won’t connect to smartthing v3

Does the lock work with the SmartThings v3 I can’t get it to show just can some one help

Is that a Bluetooth lock or z-wave?

I have a purple module that required but just can’t connect find my lock in the app

Tagging @RBoy

1 Like

Z wave If is

Try performing a z-wave exclusion on the lock and then get it close to the ST hub when you try to pair it

I tried that putting it on top of the lock :smile:

Have you tried the z-wave exclusion ?

Yes I tried that

Try these steps:

  1. Exclude the lock
  2. Reboot the hub
  3. Pair the lock within 5ft of the hub

Also check if you have any custom device handlers installed and “republish” them in the IDE, unused DTH’s can interfere with the installation process due to a bug in the platform: FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH

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