I just got the Yale YRL-220-ZW with Z-Wave module but am having issues getting Smartthings to see it. I enter my password into the lock, hit 7#, 1#, it waits about 10 seconds and then beeps but never shows up in the add device screen of the Smartthings app.
If the general exclude doesn’t work from the mobile app, it should also be available from the IDE. Contact support, they can help get it set up for you.
Super frustrating considering I have a 25ft extension cord running down my stairs with a wifi repeater + the hub plugged into it.
Anyhow - IDE as in integrated development environment? Have you had better luck connecting devices through their API (if that’s possible) or are my dev ears just leading to absurd conclusions?
Emailing support now to continue the conversation with them, thanks man!
see http://www.yale2you.com/Yale_CDN/Yale_Lever_TOUCH_Instructions.pdf - page 27 has the graphical menu options for your lock displayed. Your lock should have the “3” option for exiting the network (master pin, #, 7, #, 3, #). I’d say to give it another go and see what happens.
Unfortunately the ‘3’ does not appear in the wireless module menu, only a 1 which makes me think that it was never paired with another hub. I still haven’t had any luck getting it to connect.
Any update with this? I have a zigbee version that wont pair. Bought two of the same locks, first paired no problem second one shows up as an unknown “thing” in smarthtings but no function.
I had this very same issue. And I finally got it working. It really just started working one day and have no idea how or why. The same thing just happened with my Kwiksert.
I never resolved the issue and Smartthings was never able to figure it out. They shipped me a replacement hub and it paired on the first try. Seriously frustrating and mysterious…
Hello guys. I have issues to set my Yale lock with SmartThings. Something went wrong and the option 7- 1 doesn’t show. I can only see the option 7-3 but nothing happens when I press the 3.
I need to reset the wireless network and pair it again. I already remove “ the thing” on the app.