I have recently bought a Conexis L1 and the corresponding Module 2 for connecting to smartthings. When plugging the module in originally I didn’t correctly read that the unit needed the batteries removing and then powering up once the module was inserted. It did however make a happy beeping noise that seemed to indicate that it was inserted correctly and recognised.
However, when I try to add the device to smartthings, it will not find the unit. I have followed the instructions on how to put the conexis into pairing mode (triple press the R button for a number till a blue light pings once) however I wait the entire pairing cycle, and the lock beeps red and closes pairing mode. And the smartthings on my phone, new or old interface, wont find the lock. Just says its taking longer than normal and then never connects.
I have tried starting again and following the instructions correctly, batteries out, insert module, batteries in etc. I have tried everything short of resetting the lock to factory, however I have already distributed fobs to several users who will lose their authentication, which would require me to get the fobs back and reprogramme, which im hoping not to have to do.
Does anyone have any idea why the pairing mode does not seem to work? When I triple press the R button, the unit only pings blue once, is this the correct pairing mode?
Many thanks for any help you can offer,