Windows Phone App Not Listing Things

[U3gRJLfQiF9C (ecksomperudenlign)]

You might not aware how bad can it get for Windows Phone. Last time it took more than a month to fix the problem, that was last month!

Windows Phone App Issues [URGENT - Broken for 28 days - Fix it!]

I’ve raised a support ticket for this, but I wanted to check with the rest of the community members who are using the Windows Phone app on Windows 10 Mobile whether they are facing similar issues. I’m relatively new to SmartThings and it was all working great for me for about 3 weeks, which left me feeling confident enough to invest in more devices and that the Windows platform would be supported. My problems started about a couple of weeks ago where I was unable to reorder my things tiles on the app. It was a minor annoyance, so I created groups to organized my things instead. Raised a ticket about that and support responded after 6 days that they’ve identified the issue and will have a fix with the next update. I then got an email yesterday that their latest update on the Android app f…

@boysie

it requires testing and a process that mostly will not be exposed to us the customer.

ST deployed a new platform lately. This broke right around that time, I don’t know how accurate was in this cae.

If a system was working the day before and is not working now. As a customer, it is a reasonable question to ask. After all, ST is advertised as security, monitoring and automation system.