I have a brand new SmartThings Hub straight out of the box and when I go to set it up I am told “Your Code is invalid”.
I have already done the hard reset suggested which didn’t help. I have the code which was in the box.
I have many smart devices connected to use with my Alexa and this is without a doubt the most difficult thing with the most pitiful instructions. Why isn’t the welcome code printed on the hub? Why doesn’t the instructions in the app tell you where to find the welcome code, instead of forcing me to the internet to find out that info. Why doesn’t this crap device connect up easily like all my smart outlets, lightbulbs and switches?