My electrician just installed a bunch more Linear and GE Z-wave wall switches for me. Most of them work like expected, but I have two of them that don’t respond to physical input.
If I turn the switch on/off through the ST app tile, it works fine. I see the LED on the switch turn off/on and apps are fired as they should.
But if I turn the switch on/off physically, the little LED does turn off/on as expected, but it does not trigger anything in ST. The app tile is not updated, no SmartApp is fired and I don’t see anything happen in the logs, even in the IDE.
These switches don’t control any load, I’m using them only to fire apps that triggers things like Hue bulbs. I have many other switches of the same models that are used in the same manner and they work without trouble.
So… anybody has an idea what it could be? Thanks for your help.
When you said log. Do you mean the Ide live log? Look at that and flip the switch on/off. Maybe you apps are not working. As for the switch. How about check the load to see if there is any voltage when flip on. This way you will know if the switch is OK and not just the indication led.
A routing issue does sounds right to me, although it seems to work one way. If I press the app tile, it does send the command to the switch (I see the LED changing).
I did pair them to the network in place. One is at the opposite side of the house but the other is much closer than many switches that work just fine. I did run a Z-wave repair and it doesn’t seem to make a difference. I’ll try again…
Dimmers like yours are not instant reporting. So what you get from ST in terms of response time can be all over the map. On a good day you might see a lag of a few seconds. At other times it will simply fail to respond, with other “solutions” in between.
I gave up fighting it and put in instant reporting dimmers where it matters: Leviton VRMX1. Those have a response time of 1 to 2 seconds consistently unless ST is having issues. That’s the time from turning on the switch until everything is on to its correct level. Turning it off has similar timing.
As @bravenel mentioned, the best way to get instant status update is with a switch that utilizes that patent.
Alternatively, if you really truly aren’t using this to physically control current to any devices and you’re just using them to run apps, hello home actions, and change modes, then you don’t need a dimmer switch at all, you can just use button controller. That can give you instant status update without violating the lutron patent because that patent applies only to light switches.
The options then are a wallmount tablet using a dashboard app, a minimote, or a button controller like the SmartenIT. None of these count as light switches, so you can get immediate update.
All of that said, though, I’d still start with repeating a zwave repair 3 times. The fact that it’s working one way (hub to switch) and not the other (switch to hub) could just be status reporting as @bravenel mentioned, or could be an orphaned node. The hub knows to go directly to the switch, but the switch may be trying to reach a neighbor that is no longer in range.
And with that many devices, you certainly have some hops in your network, so a repeated repair can only improve things.
I understand I don’t need dimmer switches, a model like the WT00Z (w/o load control) would have been enough- I just happen to have a bunch of WD500Z and WS15Z units at hand. I have purchased them before going crazy with Philips Hues. I have about 50 of them now and need my light sockets to be always powered- thus why I wire my wall switches to not control the loads.
I’ve finally figured it out… I have a bunch of other Linear and GE models but these are the first WD500Z I’ve installed. They are dimmer switches (not just on/off) and they need to be double-tapped to turn on and off. I didn’t know that…
Is there a way to change that behaviour? I don’t actually care about the dimming capability, I just want a single tap to turn it on and off.