I’m hoping someone can help me with an issue I’m having trying to connect the Visonic Window/Door Contact Sensor. I followed the instructions to add in the device handler, publish it, then go pair my device. It still shows up as a “thing” and in fact, the light keeps blinking like it’s still trying to pair. I saved it as a thing, then manually updated the device type to reflect the device handler I just added, but it remains “open” and won’t actually work. Tried resetting and repairing. Tried rebooting my phone and the hub. Tried pretty much every different type of contact sensor on the list with no luck. It’s doing this with both sensors.
Anyone have any idea what might be going on here? Most people have had success pairing these. The only thing I can think of is I’m using a v1 hub, and maybe something’s not supported.