I’ve got about 8 or or more of the Visonic MCT-340E open/close sensors paired w/my hub. Never had a problem pairing/using them.
I had several unopened extras and wanted to add one to my hub today. Tried two new sensors and neither will pair w/my hub. I’ve never had any problems in the past.
Troubleshooting so far:
- Rebooted hub
- Shut down/restarted ST
- Pulled battery from sensor
- Put ST in add device mode
- Put battery back in sensor, pairing mode starts, three blinks, pause, three blinks
- Put sensor 1 foot away from the hub
Also tried above with a new battery in one of the sensors.
The Visonics are just not being found by the Smartthings app - it searches and searches but never finds the sensor. Since I tried w/two different never used sensors, so it’s not the case of one sensor randomly being problematic.
Anything change here? These have been natively supported for a long time, and I’ve added them in the past w/out issues.
Any suggestions? Appreciate any help with this.