SmartThings Community

Visonic MCT-340 E


I’m brand new to the board and SmartThings so I apologize ahead of time if this is answered. I’m not a developer or have a background in this type of thing.

I purchased a few of the Visonic MCT-340 E door/window sensors. When I try to add a device, nothing is showing up. All I have to do is select add a device, correct? It looks like maybe in the past I needed to be a developer or have some back end knowledge to add these but I see it says they should be native to the app now.

Are there easy step by step instructions to set these up? I appreciate the help!


(Ron Talley) #2

They are natively supported and use the SmartSence Open/Closed Sensor.

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(jkp) #3

when you start the pairing process in ST by choosing Add a Device…

  1. Remove the battery cover.
  2. Press and release the tamper switch for 1 to 2 seconds.
  3. Close the battery cover.
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(Steven Cull) #4

Mine go offline quite a bit. Have to do what jkp said to get them back online.