Hello, I started with the ST v2 hub starter kit in Sept 2016. Of course i have added many devices, integrations, and automations over the years. I was gun ho at first, adding smart apps & device handlers etc. Slowly tapered off to what I have today. Never really had an issue until now. On 3/27/19 all was still normal in the morning. Then I noticed early that afternoon that there was an issue. My voice commands were no longer working and the classic ST app showed my hub Offline (solid red LED). Tech support had me reboot, replace the batteries and all the simple stuff I had already thought about. Then told me “One other solution would be a factory data reset of the device, it is possible this could clear it up. But by doing so this will erase all data on the hub, all devices, and all automations, so they will have to be setup again.”
When I log into the IDE, the status is inactive with firmware version 000.024.00020.
My questions are.
- Did anyone receive the V25 firmware update?
- If I do this and it actually works (or doesn’t and I buy a new hub), isn’t there some way to migrate all my HUB programming from the cloud (IDE) back to the hub (or to a replacement HUB)?
- Is there any backup that I could do periodically (once up and running) to prevent this in the future.
Any feedback or suggestions would be greatly appreciated.
Thanks in advance,