Unpair devices from hub that been reset to factory settings

[shaharg]

Hi everyone.
I have a smartthing hub which was reset back to factory settings. From some reason I though it would be easier to reset it VS remove all the devices and reconfigure them

My issue is, that this hub had about 30 devices connected to it when the reset took place … and now, I cannot get the hub to recognize the z-wave devices (same devices it was previously connected with).

Any ideas to get the devices (dimmer / pebble switchs, …) back to factory settings so they will try to register themselves again?

[tpip]

I deleted my reply since ST staff had a much better answer.

[Chuck_ST (Chuck T)]

Hey @shaharg

Even though it’s the same physical hub, it’s a new Z-Wave network now that the Hub has been reset. Z-Wave devices always need to be excluded before they can connect to a new network. You will want to follow the steps for General Device Exclusion here for each Z-Wave device you want to reconnect.