I’ve been trying for over a week to connect GE Link and Cree bulbs to my SmartThings hub with no luck. I have been able to connect any Z-Wave devices, as well as a ZigBee Multi-Sensor. However, I can’t for the life of me connect any bulbs! Has anyone else experienced this issue?
I have tried multiple light fixtures to be certain it is not an issue with lack of power. I have successfully reset each bulb (i’ve tried 8 Cree bulbs and 5 GE bulbs numerous times each). I keep the lamp right next to the hub to be sure connectivity is not an issue, although I doubt it given that I was able to connect a multi sensor from across the house in seconds. I have also turned my wireless router’s antennae and other devices off to be sure there is minimal interference.
Is there something I am missing? I have also exchanged the hub to ensure it is not a hub issue, and I have purchased some of the bulbs separately for a variety to sample from.
Any assistance would be greatly appreciated! Hopefully I’m not the only one here with these issues, as I’ve had a hard time finding advice on here beside the occasional “reset” suggestion. I have tried resetting so many times now, in so many ways, I’m almost ready to give up.