I am currently using a V3 hub, controller version 2.1.21-3. I have been attempting to add both a smartthings GP-LBU019BBAWU bulb as well as a Sengled E11-G13W2 bulb without luck. I have follow all suggested steps but smartthings is still unable to find either of these bulbs. I have 3 other Sengled bulbs that I have connected in the past, they work just fine. The smartthings bulb I had connected at one point but I deleted it and was trying to re-connect it. I should note that secure mode is off. I have tried the following:
- Reset both bulbs multiple times
- Open/closed the app
- Tried connecting on 2 different phones (1 android, 1 apple)
- Reset my modem/router
- Reset my smartthings hub (just off and on)
- Brought my smartthings hub about a foot away from the lights
- Uninstalled/reinstalled app
Still no luck. Any thoughts/help is appreciated!