I searched the forums, but cannot seem to find my exact issue. I just added 3 Phillips Hue bulbs. They were fine for a while, then I noticed that one of my bulbs was showing in Things, but not in the room I assigned it to. I logged on to https://graph.api.smartthings.com/device/list and see it device. When I Edit the item, it does not have a Room aka group assigned to it. I assign it via the site, click update, nothing changes. I go back in and Group is blank again.
This is second time something like this has happened to me this week, earlier in the week I had a virtual switch just “disappear” from my list. Could not find it, so I ended up creating a new switch.
Don’t really want to delete it because I’m not sure how easy it would be to add back just a single hue bulb.
Even I had a similar issue in IDE. I had assigned a device to the wrong room, I tried putting it in the right room, clicked update and it reverted back to the old room.
I assigned it when I added it, but cannot figure out how to Reassign within the apps. Actually I have no idea how to reassign any device within the app. Would appreciate the steps on how to move an item to a new room or try to fix an unassigned device.
Go into the room then click on the three dots in the upper right corner to select “Edit Room”. Select “Add/Edit devices in this room” to add whatever devices you want.