I am new to smartthings. I just got it all set up and also installed a kwikset zwave deadbolt on my house. I have set up in smartthings an action to unlock the deadbolt when one of our three family members comes home and to send out a push notification.
each member of the family has an iphone which I have set up in smartthings a presence sensors.
So everything works perfectly for me. but not for my wife. For my wife, it will detect her presence when she gets home, and will send the push notification out, but when she walks up to the door it is still locked every time. For some reason it is detecting her presence correctly but it doesn’t seem to be sending the unlock command.
I will attach a screenshot of my door unlock routine.
Can someone help me figure out why it isn’t working for her?