I am trying to move my schlage connect touchscreen from wink to a new smartthings wifi hub and the lock will not pair with the hub.
Steps I have taken
- factory reset the lock
- placed hub within ~10ft of the lock (with ethernet cable in)
- every time I enter the programming code into the lock to the pair I get a flashing red X
It has been paired with Wink fine for a few years
any tips is appreciated