How do I disconnect the Schlange lock from the Smartthings Hub if the hub no longer recognizes the lock?
I have tried pairing the lock with a new z-wave system but keep getting the red “X” when trying to connect. All of the help articles I found say to start in the Smartthings app to disconnect, but the app no longer recognizes the lock.
I tried removing the batteries, when I reconnect the power it blinks which I think means it is still paired. The Smartthings Hub is not powered on.