Cannot pair Schlage Connect Z-Wave with ST Hub v3

I believe I know why but what I hope to learn from you is if there is any solution at all. This Schlage Connect lock was previously paired with a Wink hub and was working fine until the office was burglarized and the Wink hub was stolen. I suspect I can’t pair the lock with the ST hub until I unpair it from the Wink hub, which I can’t do, not unless I buy a new hub and pay for the Wink subscription. Is this correct or is there another way to get them to pair? Thanks.

You can. Just run z-wave exclusion from the ST app and then you should be able to connect it to the ST hub.

  • start the exclusion
  • go to the lock and enter the programming code followed by 0. When you see the green check mark, it should be excluded
  • then try to add from app
  • at lock enter programming code followed by 0. If green check mark, then it has been added.

If not successful, reset lock, follow instructions above but bring lock closer to hub


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It worked! Thank you very much.

@RBoy Thanks very much for the doc. I’m sure it will be useful.