Temperature + Humidity sensor doesn't update on it's own

Hi, could someone please help me figure out why my Samsung branded CentraLite 3310-S temp+humidity sensor won’t update humidity by itself? I have to go to it on my hub and pull to refresh and then it will update. It reads the temperature at the correct interval, but never updates the humidity until I do the manual refresh and its driving me nuts. Thank you.

The humidity reported in the history at 8:59am is me manually refreshing it:

Are you using the official driver?

The device should report every hour:

CENTRALITE_TEMP_SENSOR = {
    FINGERPRINTS = {
      { mfr = "CentraLite", model = "3310-S" },
      { mfr = "CentraLite", model = "3310-G" },
      { mfr = "CentraLite", model = "3310" }
    },
    CONFIGURATION = {
      {
        cluster = 0xFC45,
        attribute = 0x0000,
        minimum_interval = 30,
        maximum_interval = 3600,
        data_type = data_types.Uint16,
        reportable_change = 100,
        mfg_code = 0x104E
      },
      {
        cluster = 0xFC45,
        attribute = 0x0000,
        minimum_interval = 30,
        maximum_interval = 3600,
        data_type = data_types.Uint16,
        reportable_change = 100,
        mfg_code = 0xC2DF
      }
    }

Delete the device in the SmartThings app, reset it and add it back again.

Thanks for the reply, I appreciate the help. Here’s the driver that it chose for me on setup, it doesnt have any alternatives when I check the blue button. I can remove and re-add it, but I have some routines attached to it that I need to write down and replicate, so I cant do that right away. I rely on this to control humidity in my woodworking production room along with a smart switch that my dehumidifier is on. Where do you see that markdown code view? I am using the app and I’ve never see that before.

The app will prompt you to choose a replacement device. Even with a dozen routines, it shouldn’t take longer than ten minutes. Re-adding the device would reconfigure the reporting interval.

And while you’re at it, you could replace the battery if needed.


Even better: get this as an additional sensor:

It also measures fine dust (pm 2.5) and tVOC - quite useful in a woodworking room. The driver allows you to configure the reporting interval.