Hello, I’m from Chile, I have been using SmartThings 2nd Gen from about 3 years. since about two weeks, sunset and sunrise function, on routines and smartapps are not working, I asked to ST support a few days ago, but I still haven’t an answer. Have anybody had the same problem? I tried changing location and restore again, when I logged on SmartThings account, and selected My Hubs, then Locations, there are sunset and sunrise times updated (photo attached)
Login to IDE, go to My Locations, click on Smartapps and click update in the smartweather field in the Hello Home section at the top and see if your sunrise/sunset times change to the correct times.
Hi, I don’t have smart weather, how could I restore that? The times shown of sunset and sunrise are correct but not working
If your times are correct and Automations are not working properly, you should report it to ST support at https://support.smartthings.com
Try rebooting your hub
As described above, I have been reported yet, but with no answer from ST Team.
So I decided made a hard reset, it works for sunset and sunrise function but now from 2 days I’m having many delays from about 10 to 30 minutes on z wave switches, from Aeon Labs. I’m thinkig seriously leave from ST. Nether have a response from support. I already made Z-wave restore a lot of times.
When you did the zwave repair, did you verify no errors?
I have to run zwave repair 3 or 4 times in a row to get now errors.
Zwave mesh is only optimized when zwave repair is run and no errors are generated.
Just tried a repair in the iPhone app, the iPhone app does not seem to show the zwave repair messages.
I have to go to the web based ide, then hub, then “list events” to see zwave repair events. In this case since it is the first time I did a repair today, get failures. Will now have to run several more times until no errors.
I’ll try to repair tonight until no errors shown. Anybody knows what to do if there appears a device not listed on IDE. ?