I just purchased the Smart Things Hub (2018) and using the latest Smart Things Connect app on the latest version of iOS. I have verified my location and time zone are correct. I have several Lutron devices connected to the SM hub that work fine if I manually trigger them at specific times, however, no matter what time at, before or after sunrise/sunset that I setup, the automations do not run. I have not see any latest posts if this is an issue as it appeared a few months ago to be something with the app? Please advise.
You were missing the Hello Home SmartApp which includes the Weather Station SmartApp that controls sunrise/sunset. I added that for you so your automations should run as expected.
Hi Brad,
Thanks for helping hopefully solve my issue. I have changed my automation settings so they should be activated by sunset/sunrise options I’ve selected.
Is this something that should be automatically included when someone purchases a new SM Hub?
Thanks!
You’re welcome.
“Hello Home” used to be installed for all locations. The new app doesn’t have Routines though so the logic changed to only install it when a user access the Classic app. But now you have me questioning how sunrise/sunset automations for Smart Lighting created in the new app would ever work…I’ll check and follow up.
I don’t see Hello, Home in my Smart Apps. I use both the classic and new apps on Android with a v2 hub.
I’ve got Smart Lighting automations based on sunset and sunrise that work with no issues.
All sunset/sunrise automations worked perfect yesterday evening and this morning! Thanks again!
You would only see it in the IDE if you look at Installed SmartApps.
Checked in the IDE on the My SmartApps tab/page. No “Hello, Home”
Still looking in the wrong place.
My SmartApps is for custom SmartApp code.
My Locations --> Installed SmartApps --> List SmartApps
Thought I must be but somehow never noticed the right place.
“Hello Home” is, of course, there. And I’ve been pointed at another useful resource on the IDE.
Thanks!
I’m having the same issue.
I found the hello home smart app, but I don’t have the weather station app, is there a way I can install?
I’m having this same problem but as I’m not a developer I have no idea how to fix this problem. Please help!
Your Weather Station SmartApp was just installed today. If you are still having trouble tomorrow, let me know.
I just saw this now. Apologies for the delay but I reinstalled the Weather Station SmartApp for you. I also let the support agent you were working with know that I took care of it.
I am having the same problem and I am not sure how to resolve it.
Chris
I’m having a similar issue. I’ve been using the Sunset setting for a few months and it worked perfectly until I edited the Automation to add another scene. It shows SunSET through saving the Automation, but when I go back into it, it shows SunRISE. So this morning, all of my lights turned on 30 minutes before sunrise… Which implies that it knows when Sunrise would be… About a week ago, I deleted a different Automation for the same reason. Edit, save with SunSET, actually saved as SunRISE. Deleted it, recreated it, same thing.
I just ran into this exact same problem. Trying to save a sunset automation, but when it saves and I check it, it changes to sunrise.
Hi, I have the same problem, I created 2 automations to change mode based on sunrise/sunset and presence and they do not work.
They do however work when I specify exact times, so it looks like it’s a problem with sunrise/sunset settings.
I am based in Europe, I’ve checked the IDE and location is correct, it even displays correct sunset /sunrise times in the location details.
Could not find the Hello World smart app mentioned in this thread, not in the IDE nor the 2 ST phone apps (new & classic).
Please help, thank you.
PS hub is v3, just got it.
I have the same issu. Setup sunset and do nothing. Anyone can explain step by step how we can fix it?
tagging @Brad_ST - he may be able to assist